I like so many others, am having a problem with my logitech quickcam 4000 Pro. Even when i install the latest version of the quickcam software, i get the HVideoS error.
I’ve tried re-installing 7.21 and applying the patch. That still didn’t work. After that, I downloaded the package you recommend from Intel’s site. Still no effect.
I am running Windows XP Professional. I’ve reinstalled video AND audio drivers, but it still won’t work.
One note: when i initially installed the cam about 9 months ago, it worked fine. But so much has changed on my system.
hey,
I am having the same problem, did u ever get thing sorted out? If so how can i go about getting past this error msg? Your help is apprecaited.
Thanks
I recently had the same probem...
I’m not sure if this relates to yours but I just purchased ADS DVD Express and my Logitech 4000 Webcam software stopped working (causing the error mentioned).
After I removed DVD Express hardware and software the webcam was working fine.
Getting the err message HVideo.com using windows xp .can anyone help
install this patch http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1794,contentid=6023,OSID=1,softwareid=6344
will solve the problem, yes it was designed for xp sp1, but it works on my sp2 machine as well.
Thanks, so much for the link! It works.
Yes, it works for me too (XP SP2). Thanks a lot for this useful information.
I have the same problem. The only one solution is to download and install the 7.1 previous version of logitech
Yes thank you it works for me too, I also have sp2 win xp and Zoom camera
Same problem with a Logitech Messenger, wxp SP2 French, the patch works too, thanks!
It Works It Works! Right on. Logitech Messenger Webcam WinXP SP2 Eng.
Dan your a LEGEND. Link fixed it stright away. Good man and thanks for the post.
i installed the patch that was posted and it worked fine but once i close it and reopen it it wont work if i reinstall the patch and restart my computer it will work but i dont want to do that everytime i want to use it! also the quick assin. for logitech 5000 wont work?? help??
Thanks to all the world
Thank you so much :D it finally works
Same problem with Camera Logitech Messenger and operating system windows xp sp1
Dan is the man! The old Logitech ImageStudio program I guess didn’t cut it.
This link is what worked: http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=1794,contentid=6023,OSID=1,softwareid=6344
This link does not take me to the patch, it goes to Logitech help page and wants me to search. Does anyone know the correct link to the patch?
Same 4 me. Since I bought it in Italy the link takes me here: http://www.logitech.com/index.cfm/support_downloads/downloads/
and there’s no patch there. If possible can someone zip the patch pls?
ok, 4 those who didn’t fix the problem I found a link where to download the exact codecs and now my cam can register (WOW!!!). Here it is: http://www.free-codecs.com/Indeo_Codec_download.htm