How to fix codec errors! (playback issues)

posted in Solutions

This is a quick guide on which steps you can take to fix most file or codecs errors that you might be receiving when trying to play a given movie/multimedia file.

Can’t even open the file/your computer does not recognise the file type?

If the file type is entirely unkown to your computer, chances are that you do not have an appropriate media player installed for the file type in question (or the file isn’t even a media file in the first place, or it has been given a wrong file extension).

Check out our file extensions page to find out which file extensions can be handled by which media players.

Find out which codecs the file requires/if it’s even valid!

In our tools downloads section you can download several different programs that can tell you some important information about the file. Try AVIcodec, GSpot, MediaInfo, MovieCodec Codec Tool or another of the available multimedia file inspection applications.

These applications will be able to tell you which video codecs (by FOURCC) and audio codecs (by audio tag) that you will need to get installed on your computer.

Which video codec? Which audio codec?

FOURCC (ie. DIVX) means Four Character Code and is basically just a key/code that uniquely identifies a particular video codec or type of video codec.

To find out which video codec is identified by a particular FOURCC, check out our FOURCC page.

Audio tag is basically a number, which may be in decimal (ie. 26447) or hexadecimal (0x674f).

To found out which audio codec is identified by a given audio tag, check out our audio tags page

What then?

Well to fix your codec error, simply download the codecs that you are missing. This may very well fix the playback issues that you were having with the file. To find the files to download just follow the links on the FOURCC or audio tags pages, or browse our video codecs/audio codecs download sections directly

Alternatively, to this entire process of locating individual codecs and installing them, you can use one of the “all-in-one” media players such as VLC or Media Player Classic, available from our media players download section. reply

Please if anyone can help me..
I have a problem when converting rmvb files to mpeg I get file without sound, do u know where’s the problem?? I will be waiting for a reply
thanx in advance reply


Thanks for the Codecs information! I have been looking for this! reply

Reccently I had to reload my MicroSoft XP Home edition and in the process my cell phone videos of my only grandaughter became compressed and unreadable by Window Media Player......How can I save these videos?

Cooper: (Please put GP3 File in Subect line) reply


i have saved my movie to disc but when i put in dvd player it says codec not supported?

what does that mean reply


Installed new canon camera. Video media plays through movie maker and Media player, but No SOUND, “error message cannot be imported because the codec required to play the file is not installed on your computer”. Help please?? reply


xvid codec wat do i do reply


What should I do??
I have played it with media player classic but it show this...

Media Type 0:
Video: XVID 640x336 25.00fps 1013Kbps

majortype: MEDIATYPE_Video {73646976-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {44495658-0000-0010-8000-00AA00389B71}
formattype: FORMAT_VideoInfo {05589F80-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 79666
cbFormat: 88

rcSource: (0,0)-(0,0)
rcTarget: (0,0)-(0,0)
dwBitRate: 1013925
dwBitErrorRate: 0
AvgTimePerFrame: 400000

biSize: 40
biWidth: 640
biHeight: 336
biPlanes: 1
biBitCount: 16
biCompression: XVID
biSizeImage: 1290240
biXPelsPerMeter: 0
biYPelsPerMeter: 0
biClrUsed: 0
biClrImportant: 0

0000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0020: a5 78 0f 00 00 00 00 00 80 1a 06 00 00 00 00 00 ¥x.............
0030: 28 00 00 00 80 02 00 00 50 01 00 00 01 00 10 00 (......P.......
0040: 58 56 49 44 00 b0 13 00 00 00 00 00 00 00 00 00 XVID.°..........
0050: 00 00 00 00 00 00 00 00 ........ reply


yesterday i downloaded a movie but when i played that the error was use windows media player, & when i use the same error was repeated.
please help,,, reply


fuc* my phone


fuc* my phone


i have problem in movie it plays for 5 sec and says codec error n give me the link n says to folow the link i did it but no use so how to get rid of it can anyone say me plz reply


ARGHi do not know ARGHi do not know anything about dceocs and still, i installed it .AND NOTHING HAPPENED. I use .avi video format for Virtual Dj. Help me!!!Give me a video tutorial or something!!! reply


Hey dude, the above statments are quite true and seems to be helpful. But, in case you are still facing any sort of problem while trying to fix codec error then, don’t worry! You can get more on how to fix video codec error ! including video recovery option at: reply


I have a problem how to fix codec error reply


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