My Touchmate MP4 Won't turn on

Hey guys, so I won this MP4 Player in a contest at my school, at the first few days it worked perfectly, absolutely no flaws, but after that it would just get stuck on the welcome screen, I tried many things to solve it but they just won’t work, sometimes it’ll get fixed up on its own but now it won’t and I’m so damn frustrating, can anybody help me? reply



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