Format unknown

posted in MP3/MP4 players

Hello...i bought a new 888...and i have no problems with it when i try to playmusic..and view photos...but when i upload a movie on says UNKNOWN FORMAT...i converted avi. formats in mp4. i tried to play them like avi. ...but nothing i need some codecs..or something like that..?
please help if you can...thank you :) reply

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