new burner

i recently bought a 16x benq internal dvd rw -/+R Dual layer burner that came in an external enclosure. It says its plug and play, but when i plug it in, an error message comes up saying that the software has been installed, but that an error has occured and that it may not work properly. when i checked the device manager on my computer, it said error code 10, device could not start. sorry this is totally off topic, but does anyone know anything about this?
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Sony DRXS70U/R External Portable Slim-Line USB 2.0 DVD Drive (Personal Computers)I just bughot a second Macbook Air and did not the external Apple drive that I bughot with this first one because it would not work connected to a USB hub. This drive from Sony works great for my office setup. I have all USB devices hooked up to a hub and then connected to the ONE USB port on the Macbook Air. Only draw back is that this drive needs external power, but I don’t travel with it so I don’t care. reply

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