new burner

posted in Encoding

i recently bought a 16x benq internal dvd rw -/+R Dual layer burner that came in an external enclosure. It says its plug and play, but when i plug it in, an error message comes up saying that the software has been installed, but that an error has occured and that it may not work properly. when i checked the device manager on my computer, it said error code 10, device could not start. sorry this is totally off topic, but does anyone know anything about this?

Sony DRXS70U/R External Portable Slim-Line USB 2.0 DVD Drive (Personal Computers)I just bughot a second Macbook Air and did not the external Apple drive that I bughot with this first one because it would not work connected to a USB hub. This drive from Sony works great for my office setup. I have all USB devices hooked up to a hub and then connected to the ONE USB port on the Macbook Air. Only draw back is that this drive needs external power, but I don’t travel with it so I don’t care. reply


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