Need help with error message

posted in Video Codecs, viewed 5419 times

I downloaded the K-lite codec pac. It did enable me to view movies that I was not able to before, but when I try to burn them I get an error message. It reads....
operating system error:Gdiplus::Status = 0x800401f3 -13
Can anyone tell me what this means and how I fix it? I would really appreciate the help. reply

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01-11-2006 10:47 PM
Solzrd
9 posts

what sort of files where you trying to burn and with what burning software?
Cav. reply

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01-13-2006 08:41 PM
cav
11 posts

Hi Cav,
I was trying to burn a movie with the Sonic software. Thanks for any help or info you can give. reply

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01-13-2006 09:54 PM
Solzrd
9 posts

bump reply

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01-14-2006 09:44 AM
Solzrd
9 posts

try using nero 7, you can aquire it using a bittorrent client from freewarefiles.com. then goto newnova.org click the apps tab then scroll down till you get to it. click and save the file then open it up on your bittorrent client, and wait for it to download. winrar might be required to open it. hope this helps
Cav. reply

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01-15-2006 03:09 PM
cav
11 posts

I am getting this error too and I am a little annoyed because I upgraded Sonic and it still happens. However a little digging around has lead me to this...

Sonic install a version of Gdiplus.dll in the main and the sonic shared directory and their main exe checks that version against the one in windows\system32 - if they are different then it won’t work. Period.

Thanks to M$ updating their Gdiplus.dll against the malware that can exploit it and Sonic not being able to realise this Sonic now no longer works and hasn’t done since this vunerability was patched.

Nero works fine though - it uses it’s own version of Gdiplus.dll (NWUGdiplus.dll or something like that) and gets around it like that.

Anyone who knows HOW to fix this then please let me know! reply

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01-23-2006 10:42 AM
AlexC

I am getting this same error message when using Sonic Digital Media Studio 7 when attempting to burn Tivo shows to DVD. After all of the Tivo content is setup to burn to DVD, the program cancels and ejects my blank DVD, and this error message pops up. Would appreciate any help that anyone may have in resolving this issue. I have had this issue on the Sonic Support site since January 14 and have had no reply. I called their desktop support, and all they came back with was to download and install their GDIPlus patch. I did, and had no change in the problem or the error message. I updated my online support request to advise them of this 2 days ago and still no response. I think Sonic’s Support system stinks! reply

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01-27-2006 08:06 PM
Jim Plunkett

OK - long process but I got it to work once...

I uninstalled Sonic, used a registry cleaner the went into the registry and manually deleted all Sonic entries. I then restarted, uninstalled all of the codec packs I had, ran the registry cleaner, restarted. Reinstalled Sonic, reinstalled the codec pack, restarted (IMPORTANT: Do NOT restart when Sonic tells you too - restart when you have installed the codec pack).

I then worked for about 5 discs - something else went wrong with it so I uninstalled it in the end and went and purchased Ulead DVD Factory 4 - a little more complex but it has now burned 15 discs with no issues.

The GDIplus patch from Sonic only replaces the GDIplus in their install directory for older versions of Sonic (6.02 and below) and it would appear that their version of GDIplus seems to mess everything up with it in the first place. Nice product testing Sonic :/ reply

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01-29-2006 05:03 AM
AlexC

I’m getting the same error with Sonic MyDVD. I’ve wasted 4 DVD-R discs, and about an hour of my time with the Sonic help desk. They don’t know what’s going on. They suggested trying the gdiplus patch with my anti-virus software turned off, and that didn’t work either. The only thing that they can figure out is that my Gateway (Win XP) computer didn’t come with a c:\windows directory, it’s only got c:\WINNT. They seem to think that the patch didn’t look for the WINNT subdirectory. Anybody else have any updates with this problem? reply

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02-07-2006 02:41 PM
Aercool

At this time I don’t even have antivirus software loaded and none of the suggestions seem to work for me. And the Windows vs WINNT directory may be an obstacle but it didn’t affect me and I still have the same issue. reply

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02-25-2006 11:51 PM
AAF

Any updates on how to fix this? I HATE SONIC!!!!!!!!! reply

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03-07-2006 07:38 PM
Lindsey

Hi to everyone!

Yesterday I fixed the problem. I realized that there was a program or file installed in my pc that was creating a conflict in the dvd burning process with “sonic My DVD” . My OP was originally XP home edition and I made the upgrade to XP Prof. but a free version “you know what I mean” maybe that was the problem. I start to backup all my files and run the system recovery, and then like magic I was burning my home videos in dvd’s like a pro, with no problems at all. You should try it. You got nothing to loose if you back up your files. reply

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03-20-2006 07:01 AM
hector_007

Hi, I am trying to play a French DVD. However it comes a message on their screnn (T 9.)Do you have any idea what it means?. I had a look into the Manual is a Sony DVD DVP-NS330, but nothing is coming up.

Many Thanks for any help. reply

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08-17-2008 04:49 PM
Mafalda

Hey, I’m having the same errors come up once I click “Burn." The first time I did it, a pop up from McAfee told me that there had been a registry change and files didn’t match up, etc. I clicked Allow. I figured that would solve my problem, but immediately afterwards I got the Gdiplus 80040217-13 error. I installed a Gdiplus patch off of Sonic’s website and that didn’t do anything. I’m about to uninstall this program, it’s horrible. It has given me nothing but problems in the past and present. reply

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08-31-2008 06:47 PM
Matt86

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07-26-2009 10:30 PM
fuckyouassholebitcheshoes

This is the official fix for this problem;

http://www.roxio.com/enu/support/dms/software_updates.html

John. reply

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10-08-2009 04:48 AM
John-sonic

i know this is relly old and stuff and i found that simply by removing the audio from the menue fixes the problem however i am then left with no menu audio, any ideas on how to solve the problem? reply

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05-19-2010 11:33 AM
chrisp81

i found that changing the audio file used for the menu from a mp3 to a wma stopped the error from occurring. reply

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01-02-2011 09:47 PM
bpl

AlexC wrote:
Nero works fine though - it uses it’s own version of Gdiplus.dll (NWUGdiplus.dll or something like that) and gets around it like that.

i personally think Nero is the best dvd burning software in the world,i have been using it for years ,and have no problem with.But you have to pay for extra money for buying it. or you can tru imagburn ,which is totally free and works great on old computers reply

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01-25-2011 01:52 AM
junian116
24 posts

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