AVI Files Crash Most Video Players

01-18-2010 11:07 PM
2 posts

Up until recently, about half of my .avi files cause my video players to crash. The ones that have crashed are:

Real Player
WMM (editing software)
PowerDirector v8 (editing software)

However, they all work in Quick Time, but the quality has always been low when I’ve tried to play video files in that. The main problem here is it causes my main video editing software, PowerDirector, to crash, so I can’t edit my videos. I know the problem is with this computer because I tried playing them on another computer, & it worked fine.

Awhile ago, I did unistall a few programs from Programs & Features. (I’m using Windows Vista) Maybe I uninstalled one I shouldn’t have? I have no idea.

Since it’s crashing a lot of players, I think it may be a codec problem, but I’m tried downloading a few codecs, but nothing’s changed. One of them was, K-Lite Codec Pack. But since it didn’t work, I’ve since uninstalled it.

Any suggestions to fix the problem will be greatly appreciated. reply


01-19-2010 04:46 AM
1,580 posts

Try looking in your event viewer (application log). See if the crash indicates a specific dll file as the culprit. Then you can decide what to do from there. reply


01-19-2010 12:26 PM
2 posts

Okay thanks. I didn’t know what you were talking about, but after some Google research, I managed. It looks like the culprit is the ntdll.dll & mcmpgdmx.ax. But I’m not sure how to fix them. I didn’t really find anything in Google that helped.

Oh, & here’s the complete (what I think) relevant stuff from the error reports:

Faulting application RealPlay.exe, version, time stamp 0x4af4d5ff, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000005, fault offset 0x00066fcf, process id 0x64c, application start time 0x01ca9924769dd652.

Faulting application PDR8.exe, version, time stamp 0x4add6b2d, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000005, fault offset 0x00066592, process id 0x1e8, application start time 0x01ca99256d48a842.

Faulting application MOVIEMK.exe, version 6.0.6002.18005, time stamp 0x49e0238f, faulting module mcmpgdmx.ax, version, time stamp 0x47f2aa0f, exception code 0xc0000005, fault offset 0x000c566a, process id 0xcf8, application start time 0x01ca992b77fcc5e2.

Faulting application wmplayer.exe, version 11.0.6002.18111, time stamp 0x4aa91411, faulting module mcmpgdmx.ax, version, time stamp 0x47f2aa0f, exception code 0xc0000005, fault offset 0x000c566a, process id 0xa94, application start time 0x01ca9922e5841ae2. reply


01-19-2010 01:10 PM
1,580 posts

Sorry about the lack of directions. Sometimes I forget not everyone tinkers with everything in Windows. Anyway the event viewer’s under control panel, administrative tools.

the ntdll.dll crash looks fairly general and I wouldn’t really know where to look beyond it. (it’s like when you get a BSOD with win32k.sys or ntoskrnl.exe - they’re pretty generic and don’t tell you much).

As for mcmpgdmx.ax, that looks like the MainConcept MPEG-1 and MPEG-2 demultiplexer (meaning it parses MPEG-1 and MPEG-2 files, splitting the audio and video streams, and sending them to the proper decoder).
If it was part of a codec pack and you uninstalled it, it’s probably safe to delete.
If it was part of another program, or you installed it yourself, try removing either the program or the codec from programs and features.

As for the other crashes, see if you can find a pattern about the files that do crash. Find out if they use similar video codecs/audio codecs/containers. See http://www.moviecodec.com/topics/61931p1.html reply


05-15-2010 08:31 PM
2 posts

I ran across this post while searching for a solution to my problem. Explorer has crashed and when I restart it, it crashes again, immediately. I am unable to access anything on the computer because the error message only leaves the screen for a split second. Here’s what the message says:

Problem signature:
Problem event name: APPCRASH
Application name: Explorer.EXE
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module Name: mcmpgdmx.ax
Fault Module Version:
Fault Module Timestamp: 47f2aa0f
Exception Code: c0000005
Exception Offset: 000aecce
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

The PC is a Toshiba laptop, aboiut two years old, running Vista. When I boot it up, the error message appears before the Desktop is fully loaded. I am not able to click on the Start button or any icon. The same thing happens if I boot up in the Safe Mode. However, if I choose Safe Mode with Command prompt, I have access. Trouble is I don’t know what to do next. I am so desperate I am ready to use the recovery CDs that came with the laptop and start all over again. But I can’t get the D Drive to function.

I am very frustrated. Is there anyone out there with enough knowledge to walk me through whatever process is necessary to return to normal? I have an intermediate knowledge level, but this stuff is over my head. All help will be greatly appreciated.

JPJ reply


05-16-2010 05:05 PM
2 posts

I was able to get myself out of this mess through the BIOS by changing the boot order to the CD Drive.

JPJ reply


07-04-2010 05:46 AM

....and I was able to get myself out of this mess through reinstall itunes (quicktime included). If quicktime is broken pdr8.exe crashes. reply


12-31-2012 06:59 AM
1 posts

Avidemux is a freeware video editor for the purpose of simple cutting, filtering and encoding tasks. It is available for Microsoft Windows, Linux, BSD, and Mac OS X under the GNU GPL License. It supports many movie file types including AVI, DVD compatible MPEG files, MP4, and ASF but using a variety of codecs.
Click Here reply


Post Your Answer

Your reply
Your name
or log in
Verify you're human

By submitting this form you agree to our posting rules,
privacy policy and our disclaimer.