Media Issue---Help Pleaz

Jessica

Guest

Everytime i try to play a music video or video on the internet, it doesn’t work w/ my window media. This problem happens only when i try to watch a video from the internet. i have window media 10 btw. If you know the solution, please hook it up...

Regular
Rep: 6

Joined: 20 Nov 2004
Posts: 1,286

Could you give us more information? Is the file of type Windows Media? How fast is your internet connection? Are the contents you’re trying to view DRM-protected (digital rights management)? Did the problem occur before or is it new (aka could you play the files before)? Are you using Service Pack 2? Is your firewall on? And finally does Windows Media Player give you any error messages?

Jessica

Guest

First of all, Thanks..Here are the answers to your question.

My internet connection is DLS. It’s not the file i am trying to play. My window media player is working perfectly fine. It is just that when i try to watch a video from the internet(Websites such as yahoo!Launch or videos from other websites) i can’t play that video. I never have my firewall on and i do have ps2 service pack. If i try to play the video on my RealPlayer then it works, but if i try to play the video on that website with window media player i can’t. Hope you have enough information...Thanks!!!

Regular
Rep: 6

Joined: 20 Nov 2004
Posts: 1,286

So you’re having trouble when it’s a Windows Media file being played within your browser? For the record, which browser are you using? (Internet Explorer, Mozilla, Firefox, Netscape, Opera, other?)

Jessica

Guest

Uh Huh....I think we are getting somewhere.. I’m using the latest Internet Explorer. Any other questions in finding the solution plez ask me..thanksss

Regular
Rep: 6

Joined: 20 Nov 2004
Posts: 1,286

I really don’t know what to suggest. The first thing that came to mind was checking the firewall, but you said it’s off. Second I’d probably check your internet zone settings. If they’re set to high it’s possible you may not be able to play the file. You’d find your security zone settings under tools, internet options, then security tab. The internet zone is selected by default and hopefully it’s set to medium or something like that (medium’s kind of unsafe by today’s standard - about a year ago it would be considered ok though). The other thing to check for is cookies. Some sites won’t work if you don’t enable cookies, and you might click for a specific player, or a specific speed (56k, 300k) it will keep asking you for it because it can’t write the cookie to save the info. If you suspect that’s the problem, then just turn on cookies temporarily, or add launch.com to your list of sites that should accept cookies. To access your cookies controls go to tools, internet options, then privacy tab. The edit button allows you to set cookie permissions by url. There’s probably other possible causes for your problem, but at this point I’m stumped.

marei

Guest

i am trying to launch my own radio staion but i cannot delete the pop blocker for yahoo. how do i do this