| 24 Nov 2005 05:33 pm |
Entree Rep: 0 Joined: 24 Nov 2005 Posts: 4 OFFLINE | Hi I hope someone here can help me ... something happend to my puter and now I cant open alot of my shhhhhhhhhhi t... I cant scan or up pic from my cam to my puter? I tried system restore and it will not let me go back to far and were I could go back to it did not fix it ... here is what it says when I try to use my scaner
( the application or DLL C\windows\system32\sti.dll is not a valid windows image. please check this against your installation diskette)
If someone can please help me with this I will bow down and kiss your feet  I dont know much about computers so please be ez on me Thanks
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| 03 Jan 2006 11:48 am |
Stuart Watson Guest | I have had this problem a couple of times with my Epson 3170. Both times I overcame the problem by cleaning te scanner glass very thoroughly. It must be trying to read some dirt on the glass
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| 07 Jun 2006 04:15 pm |
Entree Rep: 0Joined: 07 Jun 2006 Posts: 3 OFFLINE | I am having the same problem!!! I tried cleaning my scanner glass and it still doesn’t work. I was wondering if you ever got yours working or if there is anyone else that can tell me what to do.
Thanks.
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| 07 Jun 2006 04:56 pm |
Marcus Aurelius Guest | Cleaning the glass won’t help you much just to have a clean scanner but how about if try to reinstall the driver for your scanner or printer or whatever is it.Use the disk from the manufacturer and reinstall or repair the software if you don’t have write down the model and find the driver on manufacturer’s web site.If your connection is USB try the port for something like a memory stick or whatever use the USB and if is ok is only the driver.Sometimes if you are on USB works but I don’t reccomand it to unplug and plug back the connector and is going to reinstall the generic driver for your unit.Good Luck guys and save your Windex.
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| 07 Jun 2006 09:00 pm |
Entree Rep: 0Joined: 07 Jun 2006 Posts: 3 OFFLINE | I already unplugged and plugged the USB connector back in and tried using the disk that came with it and also tried downloading it from the Lexmark site. (It’s a Lexmark X6170 All in one) Everything works except the scanner. Even when I tried to reinstall it from the disk or the website, the error pops up before the download is finished.
Any other suggestions?? HELP!!! PLEASE!!!
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| 08 Jun 2006 12:37 am |
Marcus Aurelius Guest | Here is a link for scanner problems read and try to see if any of them works for you.
http://support.lexmark.com/cgi-perl/knowledgebase.cgi
If your printer is still in warranty you may use their support or find a dealer to fix it.Good Luck.
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| 10 Jun 2006 10:53 am |
Entree Rep: 0Joined: 07 Jun 2006 Posts: 3 OFFLINE | Hi. I went to the Lexmark site and downloaded the drivers and it still has the same message. Should I plug in the All in one and download the drivers that were saved to my desktop from the site before downloading the software from the CD that came with the Lexmark? When I use the CD to install the Lexmark, it stops and comes up with that message before it even finishes downloading.
I’m at my wits end!!!
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| 04 Apr 2007 07:36 pm |
geebsy Guest | if you go into your printer folder
mine was C:\\Documents and Settings\\owner\\application data\epson\escndv\es004b
in there is a BMP file, it’s the saved preview image that may have been corrupted. deleted that and everything was fine...hope this works
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| 05 Apr 2007 02:12 am |
Entree Rep: 0Joined: 03 Apr 2007 Posts: 1 OFFLINE | Many thanks for the valuable information. I shall give it a try.
Thanks again for your time!
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| 30 May 2007 09:09 pm |
DAL Guest | geesbsy’s quote#9 worked for me
I have an Epson Rx620 multi-fuction
Deleted that file and it worked Ok
Thanks
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| 23 Jul 2007 09:18 am |
Barry Sunshine Guest | Geebsy,
You are now my hero. The solution of deleting the file in C:\\Documents and Settings\\owner\\application data\epson\escndv\es004b
is the answer.
All Hail Geebsy!
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| 13 Aug 2007 09:52 am |
dlkett59 Guest | my epson stylus cx5000 is giving me and error message of escndv.exe. I just replaced cartridges, which took forever to get to even print and now it scanned one pic and is giving me this error. I have unplugged the usb port cable , turned off computer and printer numerous times to no avail. I use XP with automatic updates? Any help would be appreciated.
This was suppose to make my life easier. I prefer the seperate equipment if i am going to keep having problems. My $30 lexmark was better and less hassle than this equipment.
thanks.
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| 13 Dec 2007 09:25 pm |
Auggie Guest | Geebsy has the fix. It worked for my cx5000.
geebsy
Guest if you go into your printer folder
mine was C:\\Documents and Settings\\owner\\application data\epson\escndv\es004b
in there is a BMP file, it’s the saved preview image that may have been corrupted. deleted that and everything was fine...hope this works
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