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the annoyed one wrote: I got mine from a friend and it works fine i have the digital audio player MP3. It was working fine untill it stopped charging. i have left it plugged in the computer for 2 days straight and tried everything, but nothing works. I really need help. k thatnks :)

Make sure the MP3 player is turned ON when plugged into the computer. It should show a battery in the bottom right corner with the bar moving across. If it’s not - it’s not charging. Takes about 2-3 hours when plugged into your computer. But no need to continue if you can’t see the charging bar.

foxyferret wrote: For all of you that need tech support for these MP3 players, their # is (800) 374-2744 (open from 9:00am to 6:pm EST). If you need product info, manuals, quick start guides, etc... the web address is: mscustomercare.com
I just called the 800# and although it took me a bit to get through, they were very nice and very helpful, and as a result , the manufacturer is sending me a new MP3 player (hopefully that one will work fine). I had no hassle with this transaction.
Good luck!!!

Thanks so much - I lost my book!

when i turnt it on i deleted all the music off it because my friend gave it to me so i deleted the music and now i delted all the files on it even the music file and now it wont let me make a new one and i cant put any of my music on it how do i fix it

yo the whole reason for a forum is to answer peoples questions not just keep asking the same questions people expect answers you god damn idiots

Robert you helped me with my problem, thanks

I got mine from a friend and it works fine i have the digital audio player MP3. It was working fine untill it stopped charging. i have left it plugged in the computer for 2 days straight and tried everything, but nothing works. I really need help. k thatnks

hey i wanted to add songs and when i went to do it my innovage mp3 player has no files in music when it did before i did this. What can i do to fix this problem? The computer still reads all my songs but my mp3 player doesnt. What do i do?

i found i da m inovage mp3 and i put clips of vidieos on there but the pieace of shit only says format error wat do i do

WELL YEAH ME NEITHER WHY ARE YOU GUYS HAVING PROBLEMS I JUST USED WINDOWS MEDIA PLAYR U CAN EVEN COPY PICTURES AND PASTE THEM IN THE FOLDER 'REMOVOVABLE DISK E' AND THEY WRK ITS NOT BAD JUST THAT SONGS THEY CHANGE PRETTY SLOW

how do you add music on this stupid thing