my mp4 player

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I am new to all of this. I purchased digital music mp3/mp4 player off ebay and it didnt come much. I am unable to use the product because my computer doesnt recognize the portable player.
I checked the usb cord to make sure that wasnt it and I even tried to use the cd that came with it to install the driver. No luck.
One error message that does come up is wrong OS well I have xp so ??? Anyone to help ????
It came from china thats all I know
Please help if u can reply

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03-13-2006 07:19 PM
xraaetek88
1 posts

I am experiencing the same problem. My PC says the device is unrecognizable and has malfunctioned....I have the software disk and everything. reply

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03-16-2006 09:58 PM
dink

i have the small black mp4 player from china no brand. It dosent detect on xp, it has the old square connection, so im assuming that it is incompatible with win xp ive not tried a different OS. If you find a solution let me know thanks reply

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03-23-2006 06:58 PM
dj mcc

I am having alot of problems with installing movies and music to my mp4 player. I’m desperate! Please help me! reply

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08-29-2006 09:51 AM
Tanya

I’m having the same problem with a simple external 2.5 inch hard disk.

I’ve moved the actual hard drive into a different enclosure but I still get that unrecognizable/malfunctioned error.

Have you guys managed to solve this problem? reply

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10-19-2006 03:14 AM
Nick D.

hmm all of us are having problems can some one fetch the soltuion and help us allllllll reply

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11-02-2006 02:16 PM
raveendra

Try taking it to your local internet cafe and formatting the drive there. If that doesn’t work out, then you can asume there’s a problem with the product you’ve been sold and not your personal machine, in which case get onto the person you bought it from and demand a replacement. If they refuse then warn them you’ll give them a strong negative feedback and get onto Ebay about an 'item not received'.

I would advise anyone purchasing off Ebay to wait a week or so after receiving the product to give feedback, I have one of the black oem mp4 players and it works on XP so there should be no problems in that respect. reply

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11-06-2006 08:13 AM
John Rambo

i cant even get a icon to apear on the toolbar?
i smell something rotting (mumble mumble) reply

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11-15-2006 02:25 AM
gargoyal

I Just got one too. and I don’t seem to have a problem. I pluged it into my usb port and went to “my computer” and clicked on the port it is conected to (G:\ in my case) and put my songs in from there. I got mine from Ebay (hong kong) and I was worried at first I have read alot about them after I bid. and I see alot of people having problems but mine seems to be ok. I have xp also. an Icont never apeared on the tool bar or anything I just went to “my computer”. I hope that helps. reply

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11-26-2006 01:18 AM
TTSnuffy

I had also just received one of these MP4 Players. It was advertised as 2GB but really only has 700MB. If you format the disk then you lose everything! And I mean Everything. The built in memory contains all the system information, MP3 software, movie playing software, etc. So if you format it, you will have nothing. I have the same problem on my XP computer as everyone else, it says my USB Device has Malfunctioned and XP does not recognize it. I had tried it on my laptop which is running Windows 2000 and it worked fine. It is obviously a problem with the Windows XP operating system. If anyone finds a solution please post because I do not want to use my laptop for this MP4 Player. reply

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11-30-2006 08:37 PM
JRSAMPSON

I also recently purchased an Mp4/Mp3 portable player from China and some difficulty getting my pc to detect the device. Below are the steps I found from Microsoft Support that resolved my detection problems.

In addition to the detection problem, they shipped the player to me w/o changing the language to English. I luckily have a friend that can read Chinese and was able to change this setting. If you have a similiar problem, keep searching through the file folders on your player and you will eventually find one named “English”. Chose this file and you’ll be in business.

Now for the detection fixes:

The following is the fix if you currently have Windows Media 10 installed:

SYMPTOMS
If you install Microsoft Windows Media Player 10 after you install Microsoft ActiveSync 4.0, Windows Media Player 10 cannot detect your portable device.

CAUSE
This problem occurs because the Setup program for ActiveSync 4.0 installs updates for Windows Media Player 10. If Windows Media Player 10 is not installed, the Setup program does not install the updates.

Therefore, if you install Windows Media Player 10 after you have installed ActiveSync 4.0, Windows Media Player 10 does not have the required updates to connect to your portable device.


RESOLUTION
To resolve this problem, you must repair the ActiveSync 4.0 installation. To repair the installation, follow these steps:1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. In the Add or Remove Programs dialog box, click Microsoft ActiveSync 4.0, and then click Change.
3. In the Microsoft ActiveSync 4.0 dialog box, click Next, click Repair, click Next, and then click Install.
4. When the installation process has completed, click Finish.
5. Click Yes to restart the computer.


Now, if you did what I did and installed Windows Media 11 thinking it would pick up this new technology...not happening. Here’s how to fix this:

Rolling back to a previous version of the Player
Windows Media Player is a feature of the Windows operating system and cannot be removed entirely. However, in Windows XP, you can roll back to the version of the Player that was previously on your computer.

Disconnect any portable music or video devices that might be attached to your computer.

Click Start, and then click Control Panel.

In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.

Click Windows Media Player 11, and then click Remove.

If Windows Media Player 11 is not displayed in the list of currently installed programs, then try the following:

At the top of the list, select the Show updates check box.

In the Windows XP - Software Updates section, click Windows Media Player 11, and then click Change/Remove.

In each of the two confirmation dialog boxes that appear, click OK.

When the rollback process is complete (it might take several minutes), click Restart.

Click Start, and then click Control Panel.

In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.

Click Windows Media Format 11 Runtime, and then click Remove.

If Windows Media Format 11 Runtime is not displayed in the list of currently installed programs, then try the following:

At the top of the list, select the Show updates check box.

In the Windows XP - Software Updates section, click Windows Media Format 11 Runtime, and then click Change/Remove.

In the first confirmation dialog box that appears, click OK.

In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.

When the rollback process is complete (it might take several minutes to complete), click Restart.

Click Start, and then click Control Panel.

In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.

Click Microsoft User-Mode Driver Framework Feature Pack 1.0.0, and then click Remove.

Follow the instructions that appear in the Software Update Removal Wizard.

If the Wudf01000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.

Note: If you remove Windows Media Player 11 and the Windows Media Format 11 Runtime, and then encounter error C00D271D (“A problem has occurred in the Digital Rights Management component. Contact Microsoft product support."), you might be able to resolve the problem by installing the Windows Media Format 9.5 Runtime. For information about installing the Runtime, in the Microsoft Knowledge Base, see article 891122, “Update for Windows Media Digital Rights Management-enabled players."
You might not be able to roll back to a previous version of the Player if the hidden folder $NtUninstallwmp11$ is deleted from your computer. Some non-Microsoft programs (such as CCleaner) delete this folder in an attempt to remove unwanted files from your computer.

Good luck. reply

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12-06-2006 01:03 PM
Chuckie D

I my previous post I should have stated that my OS is Windows XP, Service Pack 2. reply

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12-06-2006 01:05 PM
Chuckie D

i av just bought a mp4 from ebay from hong kong and it come pink. i was wondering if you can buy new cases 2 make it black, has ani 1 else ad this problem. pleese help reply

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12-10-2006 02:30 PM
dik ed from dik ed land

I recently bought a MP4 from ebay advertising a 4GB hard drive. It but says i only have 755 MB left even though theres nothing on it. Does anyone else have this same problem, and is there a solution? reply

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12-12-2006 01:31 PM
Larry Miller

hi,
i recently bought an mp4 player form hong-kong. It works fine but i can’t put any videos on it! i have the cd but it doesnt have an AMV converter|!!!!!!!!!
can youm please help me??? reply

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12-15-2006 12:41 PM
LELA

So far, things have been popping up about how the software has been installed, but if anyone would be so kind as to telling me how to download songs, video, etc. ? reply

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12-15-2006 09:30 PM
mp4 n00b

hi, i just bought one of these crappy players off ebay too...also from hong kong. it worked really well for like the first day...XP plicked it up...i put my music on it...the disk space was right...basically none of the problems that u lot have had.
Then when i went to play it the next day, every time i clicked on 'music', 'movies', or 'record'...it said i had a DISK ERROR. so i checked the memory status and it said there was nothing on it, then i thought id just sync it again but then my computer isnt picking it up.
Iv no idea what to do!!!
somone please help!!! =S reply

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12-16-2006 12:00 PM
willow

dudeeee whats wrong with this? i have an mp4 player and it doesnt work. i cant get anything to work and ive tried everything!! can someone help pleasee??? reply

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12-16-2006 11:32 PM
amber.

I have the same mp4 player from e bay. I tried to get it to work on my older computer with xp and it wouldn’t work.
Then I tried it on my new computer with xp and it worked fine.I don’t know why but it only seems to work on new computers with xp,not older ones. reply

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12-18-2006 02:06 AM
babiessix

Murugesh,

Guest I had also just received one of these MP4 Players. It was advertised as 2GB but really only has 512MB. If you format the disk then you lose everything reply

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12-18-2006 11:53 PM
murgesh

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